Commercial cleaning for gastronomy & hospitality in Vienna

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FAQ

Frequently Asked Questions

Answers to common questions about our services, scheduling, recurring and one-time cleaning, quotes and how we work.

Services

We offer commercial kitchen cleaning, kitchen deep cleaning, exhaust and ventilation cleaning, restaurant cleaning, hygiene and sanitary cleaning, commercial floor cleaning, glass and window cleaning, scheduled after-hours cleaning, and special and one-time cleaning. See all our services.

Yes. Most clients combine services – for example kitchen, restaurant and sanitary cleaning – in one plan for the whole premises, with one quotation and one point of contact.

Our focus is on restaurants, commercial kitchens, gastronomy, hospitality and food-service businesses. This specialisation shapes our methods, our planning and our standards.

Commercial & Restaurant Cleaning

Commercial cleaning is planned around a business: a clearly defined scope, fixed time windows outside opening hours, professional equipment and consistent standards on every visit. We do not offer residential cleaning.

Yes. Front and back of house can be cleaned by the same team within one cleaning plan. See restaurant cleaning and commercial kitchen cleaning.

Yes. If your business works to brand standards or internal checklists, we include them in the agreed scope.

Kitchen & Deep Cleaning

An intensive top-to-bottom clean: equipment inside and out where accessible, areas behind and under equipment, walls, joints and floors. Details are on the kitchen deep cleaning page.

Yes. Hoods, grease filters and accessible ventilation components are covered by our exhaust & ventilation cleaning.

We use cleaning products suited to commercial kitchens and to the materials being cleaned. Food-contact surfaces are treated and rinsed in line with the product instructions.

Scheduling

Whenever it suits your operation and our availability allows: early in the morning, in the evening, overnight or on closing days.

Some tasks can, but we generally recommend cleaning outside opening hours so that service is not disturbed.

Weekend and public holiday cleaning is possible depending on availability. Please mention it in your request.

Recurring & One-Time Cleaning

Yes. Recurring plans define the scope and frequency for each area – from daily visits to monthly tasks. See scheduled & after-hours cleaning.

Yes. One-time cleaning is available for deep cleans, openings, handovers, inspections and events. See special & one-time cleaning.

Contract terms are agreed individually and set out in your quotation.

Small & large projects

Yes. Our services are designed for businesses of every size, including individual restaurants and cafés.

Yes. Larger projects are planned in phases, with resources matched to the size of the site. Multi-site operators can work with one consistent scope across all locations.

Quotes & Pricing

Use our quote request form or contact us. Tell us the type of business, the location, the areas to be cleaned and the frequency you need.

Yes. Quotations are free of charge.

The price depends on the size and condition of the areas, the scope of work, the frequency and the time window. You receive an individual quotation.

For many projects, a site visit helps us quote accurately. For smaller or clearly defined jobs, photos and a description are often enough.

Service Area & Communication

We work in Vienna. [CONFIRM SERVICE AREA – e.g. surrounding areas]

You have a dedicated point of contact for planning, changes and questions about your service.

By phone, by email or through the contact form. Our contact details are on the contact page.

Preparation

Preparation is agreed before the first visit – typically storing food securely, switching off and cooling equipment, and clearing work surfaces.

Not necessarily. Access can be arranged through a key handover, access codes or a contact person.

Yes. Our teams work with their own professional equipment and cleaning products, unless agreed otherwise.

Still Have Questions?

Contact our team or send us your requirements – we will get back to you with answers and a tailored quotation.